Legal
Privacy Policy
Last updated: September 2026
1. Overview
This Privacy Policy explains how NapX Inc. ("NapX," "we," "us," or "our") collects, uses, and shares information when you visit our websites, contact us, or use NapX products and services (the "Services"). We take the privacy of our customers and their users seriously.
2. Information We Collect
We may collect information you provide directly, such as name, company, email address, phone number, and message content when you contact us or create an account. We may also collect operational and usage data related to the Services (for example, log data, device and browser information, and product analytics), as well as information our customers submit in the course of using NapX, subject to their instructions and applicable law.
3. How We Use Information
We use information to provide, operate, secure, and improve the Services; respond to inquiries; communicate about product updates and support; comply with legal obligations; and protect against fraud, abuse, and security incidents. Where required, we rely on contractual necessity, legitimate interests, consent, or legal obligation as bases for processing.
4. How We Share Information
We do not sell personal information. We may share information with service providers who assist us (for example, hosting, analytics, email delivery, and customer support), with professional advisors, in connection with a corporate transaction, or when required by law or to protect rights and safety. Customer Data processed on behalf of a customer is handled according to that customer's instructions and any applicable data processing agreement.
5. Cookies and Similar Technologies
Our websites may use cookies and similar technologies for essential functionality, preference memory, and analytics. You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
6. Data Retention
We retain information for as long as needed to provide the Services, fulfill the purposes described in this Policy, resolve disputes, and meet legal, accounting, or reporting requirements. Retention periods vary by data type and context.
7. Security
We implement administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure; we encourage responsible account practices and prompt reporting of suspected incidents.
8. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. You may also opt out of non-essential marketing communications. To exercise rights, contact us using the details below. We may need to verify your request before responding.
9. International Transfers
NapX is based in the United States and may process information in the U.S. and other countries where we or our providers operate. Where required, we use appropriate safeguards for cross-border transfers.
10. Children's Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes may be communicated by additional notice where appropriate.
12. Contact
For privacy questions or requests, contact office@napx.com or write to NapX Inc., San Francisco, CA.